Kelvin Lee — Working Dossier
A composed brief for future Hermes sessions: who Kelvin is professionally, what is active, how he writes, who matters, and where the open loops are. This page summarizes private sources; do not share externally without review.
Executive read
Business map
IIMMPACT
B2B fintech/API infrastructure for bill payments, mobile reload, vouchers, eSIM, biller access, callbacks and reconciliation.
Visible live motion: Singer, Eastel, Enrich/Malaysia Airlines, Maxis, Commerce.Asia, Finexus, AmBank, Ryt Bank, TNB, PayNet and JomPAY 2.0 threads.
Historical private figures: Drive sheet shows 2018–2021 revenue and total GMV/revenue-to-date figures; treat as historical until confirmed.
Calibrax
AI strategy/execution context. Evidence base is currently calendar-heavy: GetGo introduction, Challenger prototype demo, and a Calibrax internal PDF metadata item.
Separate Calibrax email voice is not yet learnable: only one sent message was visible, and it was a test.
Relationship map
| Person | Classification | Last visible context |
|---|---|---|
| Alex Tan alex@iimmpact.com | team | Internal commercial/technical owner across Singer, Eastel, Enrich, PayNet, Maxis, claims and operational escalations. |
| Veronica Pan veronica.pan@iimmpact.com | team | Legal/compliance collaborator; NDAs and partnership paperwork for Vespid, Commerce.Asia and Finexus. |
| Prakash Rao prakash.rao@iimmpact.com | team | BD/commercial collaborator across AmBank, TNB/JomPAY, Maxis and PayNet threads. |
| Tommy Chua tommy.chua@iimmpact.com | team | Internal product/technical collaborator; involved in Enrich, Singer, chargeback/refund and team cadence. |
| Amir Nauf amir.nauf@iimmpact.com | team | Support/ops collaborator; JomPAY void/refund, chargeback and transaction support. |
| Zi Yang Gam ziyang.gam@iimmpact.com | team | Technical collaborator on Eastel UAT, dashboard visibility, webhook/transaction investigations and sanctions screening. |
| Fionne Tan fionne.tan@iimmpact.com | team | Finance/admin contact for expense claims and SOP/chargeback processing. |
| Nui Pek Tee nui.pektee@iimmpact.com | team | Internal technical collaborator on Maxis HERO, JomPAY refunds and bill payment issues. |
| Tiffany Tan tiffany.tan@iimmpact.com | team | Finance/admin collaborator on invoices, claims and chargeback/refund workflows. |
| Chee Mun Loy cheemun.loy@iimmpact.com | team | Internal collaborator copied on chargeback, MCash and technical operations threads. |
| Bambang Soeryo bambang.soeryo@iimmpact.com | team | Internal collaborator visible on eKYC, reseller and reporting threads. |
| Ahmad Shamil Fitri ahmad-shamil-fitri.m1@ambankgroup.com | customer/bank | AmBank compliance contact; latest major thread was sanctions screening logic and UAT validation. |
| Grey Lee Jian Xin lee.jian-xin@ambankgroup.com | customer/bank | AmBank contact on sanctions screening validation and related bank discussions. |
| Masitah Ali masitah-ali2@ambankgroup.com | customer/bank | AmBank contact on JomPAY offline/proposed flow and MCash/JomPAY discussions. |
| Lew Kong Hui konghui.lew@rytbank.my | customer | Ryt Bank contact on JomPAY transaction visibility, webhook and invalid-account issues. |
| Charmaine Chee charmaine.chee@rytbank.my | customer | Ryt Bank contact on UAT simulation and transaction reconciliation support. |
| John Ong johnong@singer.com.my | customer/prospect | Singer contact for bill presentment integration and recovery pilot readiness. |
| Edrea Lee edrealee@vespid.my | partner/prospect | Vespid partnership contact; latest visible thread was Vespid x IIMMPACT with legal/commercial follow-up. |
| Alia Rahman farahnuralia.abdrahman@malaysiaairlines.com | customer/prospect | Malaysia Airlines / Enrich contact; thread concerns API/staging readiness for Enrich partnership. |
| Pieter / Peak XV pieter@peakxv.com | investor | Peak XV investor contact; recurring monthly IIMMPACT update meetings with Alex and Wendy. |
Active threads and open loops
Status is inferred from Gmail, Nifty task notifications, Calendar and Drive metadata, not CRM. Treat this as the list to verify and then promote into CRM once Twenty is connected.
| Thread | Visible state |
|---|---|
| Singer — Recovery Pilot customer/prospect | Nifty assigned tasks on API/customer data readiness, recovery confirmation, weekly pilot reporting, and which recoveries IIMMPACT gets paid on. Treat as waiting on Kelvin/internal owners unless Nifty has been completed elsewhere. |
| Maxis — Postpaid Bill Collection Enablement customer/prospect | Nifty project added; related email shows Maxis proposal/revenue recovery thread and Maxis HERO technical enablement. Needs owner/status confirmation. |
| Eastel — Airtime Distribution Partnership partner/prospect | Nifty task says agree UAT path for Eastel reloads; email shows Zi Yang was looped in to take over technical discussion. |
| Malaysia Airlines — Enrich Partnership customer/prospect | Nifty task says keep API/staging readiness moving with MAS tech team; email shows Enrich partnership thread active in May. |
| Commerce.Asia x IIMMPACT — KK Mart + CommercePay prospect/partner | Recent thread shows Veronica sent NDA for review. Likely waiting on counterparty execution unless separately completed. |
| Finexus x IIMMPACT coffee / NDA prospect/partner | Recent thread shows signed NDA sent to Syafiq. Likely waiting on counterparty or follow-up meeting. |
| MeetStream meeting bot vendor/tooling | Sid replied that Kelvin can start directly via API/docs. Waiting on Kelvin if this is still wanted. |
| AmBank sanctions screening / name matching bank/customer | Kelvin sent detailed UAT validation and visual summary. Likely waiting on AmBank confirmation or next test scenario. |
| JomPAY void/refund with AmBank bank/customer | Latest visible bank reply says they are awaiting biller-bank response. Waiting on them, but should be tracked. |
| Ryt Bank JomPAY transaction/webhook issues customer | Kelvin shared transaction-processing details and looped in Zi Yang for dashboard visibility. Waiting on internal technical follow-up unless resolved. |
| Vespid x IIMMPACT partner/prospect | Legal/commercial thread active with Edrea/Riza and Veronica/Zi Yang. Needs status confirmation. |
| PayNet / JomPAY 2.0 / bill presentment layer partner/ecosystem | Calendar and email show PayNet/Imperial Catalyst and JomPAY 2.0 discussions; likely strategic ecosystem thread. |
| TNB JomPAY enhancement customer/biller | Calendar invitation for follow-up JomPAY enhancement; track outcomes after the May 22 meeting if notes exist elsewhere. |
| HSBC meeting with Kenny bank/prospect | Upcoming meeting on May 28 with HSBC attendees and Alex/Prakash. Needs prep before meeting. |
| Calibrax GetGo introduction Calibrax prospect | Upcoming June 3 introduction with GetGo, Calibrax team, and ACV contact. |
| Calibrax Challenger prototype demo Calibrax prospect | Upcoming June 5 prototype demo with Challenger and Calibrax team. |
Near-term calendar
- 2026-05-28 — HSBC meeting with Kenny. IIMMPACT / bank relationship; prep with Alex and Prakash.
- 2026-06-03 — GetGo introduction to Calibrax. Calibrax prospect intro with GetGo and ACV contact.
- 2026-06-04 — IIMMPACT <> Peak XV monthly. Investor update cadence.
- 2026-06-05 — Challenger-Calibrax prototype demo. Calibrax prototype/demo meeting.
- 2026-07-02 — IIMMPACT <> Peak XV monthly. Investor update cadence.
- 2026-08-06 — IIMMPACT <> Peak XV monthly. Investor update cadence.
How Kelvin writes
Kelvin is concise, polite and practical. Routine emails are short. Technical replies are structured: acknowledge, explain what happened, state the fix, give evidence when needed, then ask for confirmation or next steps.
Observed closings: Regards, (32), Best regards, (6), Thanks, (2), Best, (1), Best regards (1).
Hi [Name], Thank you for flagging this. We investigated and can confirm the issue is valid. What happened: [plain-English root cause] Resolution: [what changed / deployed / verified] Please let us know if you encounter any other cases with this issue. Best regards, Kelvin
Patterns noticed
- Calendar is cadence-heavy: daily standups, weekly retro/wrap-up, many 1:1s, and recurring Peak XV investor updates.
- Email activity is highly operational: transaction reconciliation, bill presentment, JomPAY, eKYC, chargebacks/refunds, vendor tooling, and expense/receipt workflows.
- Kelvin often delegates by looping in internal owners with a clear handoff rather than trying to own every operational detail.
- Commercial motion is partner-led and technical: most opportunities require API readiness, UAT path, staging, compliance, or reconciliation clarity before commercial closure.
- Personal tool/AI experimentation is visible through receipts and Drive artifacts: OpenAI, Cursor, Fireworks, Browserbase, ElevenLabs, MeetStream, Hermes, and AI applets.
Drive signals
Metadata-first coverage plus selected Google Sheet exports. Binary PDFs/XLSX/DOCX were not parsed in this run.
- Otomax Manual Add Money — 38453 chars exported; e.g:,,,,,, ,,,,,, Date,Amount,Remark,Member Code,,, 29/11/22 11:28:57,"3,000.00",25112022 MBB: TOPUP I-SERVE PAYMENT GAT PB ECP PAYMENT,3027246,,,
- M2P - Lounge — 2151 chars exported; ,Miles Per Dollar (RM),,,,,,,,,,,Annual Fee,Eligibility,Lounge,Notes Credit Card,Foreign,Local,Groceries,Petrol,Dining,Utilities,Education,Insurance,Online,E-wa
- coda pricing — 4352 chars exported; Products,,product code,name,,,product code,,, AFK Journey,,AB,Arena Breakout,,,AB,,UPDATE produk, Apple iTunes (Global),,AFKDC,AFK Journey - Dragon Crystals:,,,
- IIMMPACT Business Data — 596 chars exported; ,,,,,,,,,,,, ,Data will be updated on a quarterly basis,,,,,,,1 USD = 4.2 MYR,,,, ,,,,,,,,,,,, ,,,,,,,,,,,, ,,,,,,,,,,,,Revenue (2021) ,,,,,,,,Total GMV (To dat
- 3100528 2025 recon b2c — 103330 chars exported; ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, 3100528,Every,-9479810.199,0,1234,1,NULL,35,NULL,2024-04-02 15:31:10,-30000000,2026-01-21 1:13:46,10000,0,,,2026-01-1
Coverage and limits
Gmail: IIMMPACT profile 25,862 messages / 15,355 threads; 175 full sent emails collected for voice; 25 recent threads inspected. Calendar: 431 events. Drive: 26 file metadata records and 5 sheet exports. Twenty CRM: unavailable.
Broker rate limits interrupted full Gmail/Drive coverage. The dossier is useful, but not exhaustive.
Questions for Kelvin
- Who owns the formal pipeline source of truth while Twenty CRM is not connected?
- For each Nifty project (Singer, Eastel, Maxis, Enrich), which tasks are actually still open versus merely assigned notifications?
- Which contacts should be treated as customers versus prospects versus vendors where the email domain is ambiguous?
- Should the old IIMMPACT Business Data sheet numbers be treated as current, historical, or pitch-deck-only figures?
- Which Calibrax relationships matter most beyond the upcoming GetGo and Challenger meetings?
- Are there private WhatsApp/Telegram/Slack threads that contain the real deal status for open loops not visible in Gmail/Calendar?
- Should future refreshes parse binary Drive documents such as SOP.pdf, Service Intermediary Agreement, DDQ, and IIMMPACT MIS.xlsx?